Terms of service

Terms and Conditions

These Terms and Conditions govern your access to and use of zayanthementor.com, including its courses, mentorship programs, downloadable resources, digital products and related services.

The website is operated by Zayan.

By visiting the website, creating an account or making a purchase, you agree to these Terms and Conditions. If you do not agree, you must not use the website or purchase its products and services.

1. Eligibility

You must be at least 18 years old or have the permission and supervision of a parent or legal guardian to use this website or make a purchase.

By placing an order, you confirm that the information you provide is accurate and that you are legally authorized to use the selected payment method.

2. Accounts

Certain products or services may require a customer account.

You agree to:

  • Provide accurate and current account information.

  • Keep your username and password confidential.

  • Notify us if you suspect unauthorized account access.

  • Accept responsibility for activity performed through your account.

  • Maintain only one personal account unless we authorize otherwise.

Accounts and course access are issued to individual purchasers and may not be shared.

We may suspend or terminate accounts that contain false information, are shared between multiple users or violate these Terms.

3. Courses and Digital Products

Courses and digital products may include:

  • Recorded video lessons

  • Written educational content

  • Templates and worksheets

  • Downloadable resources

  • Live classes

  • Group or individual mentorship

  • Access to private communities

  • Other educational materials

Specific features, access periods and inclusions are described on the relevant product page.

We may update course lessons, resources, instructors, delivery methods or platform features when reasonably necessary to improve or maintain the service.

4. Personal Licence

Purchasing a course or digital product gives you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the material for your own educational purposes.

Your purchase does not transfer ownership of the course content or intellectual property to you.

You must not:

  • Share account credentials with another person.

  • Copy, reproduce or record course content without permission.

  • Upload course materials to another website or platform.

  • Resell, sublicense or redistribute course materials.

  • Use our content to create a competing course or commercial product.

  • Remove copyright, branding or ownership notices.

  • Publicly display private lessons, recordings or community content.

  • Use automated tools to scrape, download or reproduce the website or its materials.

Unauthorized use may result in immediate termination of access and legal action where appropriate.

5. Orders and Payments

Prices are displayed on the relevant product or checkout page and may change without prior notice.

By completing a purchase, you agree to:

  • Pay the displayed price and applicable taxes or fees.

  • Provide accurate billing information.

  • Authorize the payment provider to charge the selected payment method.

  • Review the product description before purchasing.

An order is accepted after successful payment and confirmation. We may cancel or reject an order affected by fraud, payment failure, pricing errors, technical errors or suspected misuse.

If an obvious pricing error occurs, we may cancel the affected order and issue an appropriate refund.

6. Discounts and Promotional Offers

Discount codes and promotional offers:

  • Must be used within their stated validity period.

  • Cannot be exchanged for cash.

  • May be limited to one use per customer.

  • May not be combined unless explicitly stated.

  • May be withdrawn or changed before purchase.

Discounts cannot normally be applied to an order after checkout has been completed.

7. Refunds and Cancellations

Purchases are governed by our Refund Policy.

Because courses and digital products may be accessible immediately, purchases are generally non-refundable after access has been granted, lessons have been viewed or materials have been downloaded, except where our Refund Policy or applicable law provides otherwise.

Mentorship cancellations and rescheduling requests are subject to the conditions displayed on the applicable service page and our Refund Policy.

8. Mentorship and Live Sessions

Customers purchasing mentorship or live sessions agree to:

  • Attend at the scheduled date and time.

  • Join using the provided meeting link.

  • Maintain respectful and professional conduct.

  • Provide at least 24 hours’ notice when requesting rescheduling.

  • Avoid recording a session without permission.

We may remove a participant from a session or community for abusive, threatening, discriminatory, disruptive or unlawful conduct.

9. Educational Disclaimer

Courses and mentorship provided through zayanthementor.com are for educational and informational purposes.

We do not guarantee:

  • Income, profit or revenue

  • Employment or business opportunities

  • Specific rankings, traffic or audience growth

  • Approval by advertising, payment or third-party platforms

  • Completion of a course

  • Any particular professional or personal result

Results depend on factors including the student’s effort, experience, decisions, market conditions and implementation.

Nothing on the website constitutes legal, financial, tax, medical or other regulated professional advice.

10. Student Conduct

You must not use the website, courses, communities or services to:

  • Violate applicable laws.

  • Harass, threaten or impersonate another person.

  • Upload malicious code or attempt unauthorized access.

  • Disrupt the website or course platform.

  • Share unlawful, abusive or infringing content.

  • Collect information about other users without permission.

  • Promote spam, scams or misleading opportunities.

  • Circumvent access controls or security features.

We may remove content or restrict access when these rules are violated.

11. Intellectual Property

All website content, including course videos, text, graphics, templates, downloads, logos, designs and teaching materials, is owned by or licensed to Zayan unless stated otherwise.

The content is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, published, distributed or commercially exploited without prior written permission.

12. Third-Party Services

The website may use third-party services such as:

  • Payment gateways

  • Video-hosting platforms

  • Email providers

  • Analytics services

  • Course-delivery platforms

  • Scheduling and video-meeting tools

  • Social login services

Your use of those services may also be governed by their respective terms and privacy policies.

We are not responsible for temporary interruptions, policy changes or service failures caused by third-party providers beyond our reasonable control.

13. External Links

The website may include links to third-party websites or resources.

These links are provided for convenience. We do not control or endorse every third-party website and are not responsible for its content, products, security or privacy practices.

14. Availability and Website Changes

We aim to keep the website and course platform available, but continuous or uninterrupted access is not guaranteed.

Access may be temporarily interrupted because of:

  • Maintenance

  • Security updates

  • Hosting issues

  • Platform changes

  • Internet failures

  • Events beyond our reasonable control

We may modify or discontinue a feature or service where reasonably necessary. Where a material change affects a paid product, we will take reasonable steps to provide an appropriate alternative.

15. Account Suspension and Termination

We may suspend or terminate access if a user:

  • Violates these Terms and Conditions.

  • Shares or resells course access.

  • Engages in fraudulent activity.

  • Initiates an abusive or fraudulent payment dispute.

  • Attempts to copy, steal or redistribute protected content.

  • Harasses students, staff or community members.

  • Creates a security risk for the website or its users.

Termination for a serious violation does not automatically entitle the customer to a refund.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Zayan and zayanthementor.com will not be liable for indirect, incidental, special or consequential losses resulting from:

  • Use or inability to use the website.

  • Reliance on educational content.

  • Business or financial decisions.

  • Loss of profits, revenue, data or opportunities.

  • Third-party services or external websites.

  • Unauthorized account access caused by the customer’s failure to secure login credentials.

Where liability cannot legally be excluded, our total liability will be limited to the amount paid for the specific product or service giving rise to the claim, unless applicable law requires otherwise.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zayan and zayanthementor.com from claims, losses or expenses resulting from your unlawful use of the website, violation of these Terms or infringement of another person’s rights.

18. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

19. Governing Law

These Terms and Conditions are governed by the laws of [Insert governing country/state], without regard to conflict-of-law principles.

Any dispute will be subject to the courts or dispute-resolution procedures applicable in that jurisdiction, unless consumer law provides otherwise.

20. Changes to These Terms

We may update these Terms and Conditions to reflect changes to our services, website practices or legal obligations.

Updated Terms will be posted on this page. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

21. Contact Information

Questions about these Terms and Conditions may be sent to:

Name: Zayan
Website: https://zayanthementor.com